Privacy & Cancellation Policy

Privacy Policy

Tech2decor (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website [www.tech2decor.com] or engage with our services.

Information We Collect

We may collect the following information:

• Name, phone number, email address

• Project location and requirements

• Images, drawings, or floor plans shared by you

• Payment-related information (processed securely via third-party gateways)

Use of Information

Your information may be used for:

• Responding to inquiries and providing services

• Preparing quotations and design proposals

• Project communication and coordination

• Marketing, promotions, and service updates

• Internal records and legal compliance

Payment Information

• Online payments made via UPI or card are processed through secure third-party payment gateways.

• Tech2decor does not store card or UPI credentials.

• Cash payments are recorded internally for billing and compliance purposes.

Data Protection

We take reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure, in accordance with the Information Technology Act, 2000.

Sharing of Information

We do not sell or rent your personal data. Information may be shared only with:

• Authorized service partners (vendors, contractors)

• Payment gateway providers

• Legal or regulatory authorities, if required by law

Cookies

Our website may use cookies to enhance user experience and analyze traffic. You may disable cookies in your browser settings.

User Rights

You may request access, correction, or deletion of your personal information by contacting us.

Policy Updates

This Privacy Policy may be updated from time to time. Continued use of the Website implies acceptance of revised terms.

Contact Information

Tech2decor
📧 Email: info@tech2decor.com

Last Updated: 10--02-2026

Refund & Cancellation Policy

This Refund & Cancellation Policy applies to all payments made to Tech2decor via UPI, card, or cash.

1. Advance Payments

• Advance payments are taken to initiate design work, site visits, planning, and project scheduling.

• Advance payments are non-refundable once design work, consultation, or execution planning has commenced.

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2. Design Services

• Payments made for design consultations, 3D renders, AI visuals, or planning services are non-refundable once shared with the client.

3. Turnkey & Execution Projects

• In case of project cancellation by the client:

  • Amounts already utilized for work completed, materials ordered, or vendor commitments shall not be refunded.

  • Any refund, if applicable, will be decided after deduction of applicable costs.

4. Refund Processing

• Approved refunds (if any) will be processed within 7–14 working days via the original payment method.

• Cash refunds, if applicable, will be processed through bank transfer only.

  
  

5. Delays & Force Majeure

Tech2decor shall not be liable for delays caused by factors beyond control, including natural events, supply chain disruptions, labor issues, or government restrictions.

6. Dispute Resolution

Any disputes related to payments shall be subject to Mumbai jurisdiction and governed by Indian law.